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Frequently Asked Questions

Find answers to common questions about ConvertICO.COM

What file formats does ConvertICO support? +

ConvertICO supports a wide range of image formats including:

  • Input formats: PNG, JPG, JPEG, GIF, BMP, TIFF, WebP, SVG
  • Output formats: ICO, PNG, JPG, JPEG, GIF, BMP, TIFF, WebP

We're constantly adding support for more formats based on user feedback.

What's the maximum file size I can upload? +

The maximum file size for uploads is 10MB per file. This limit ensures fast processing while accommodating most image conversion needs.

If you need to convert larger files, try compressing your image first or contact us for assistance.

How do I create different ICO sizes? +

When converting to ICO format, you can specify multiple sizes:

  • Use our preset buttons for common sizes (16x16, 32x32, 48x48, etc.)
  • Enter custom dimensions in the width/height fields
  • Check "Maintain aspect ratio" to preserve your image proportions
  • For favicons, we recommend including 16x16, 32x32, and 48x48 sizes
Is my uploaded content secure and private? +

Yes! We take your privacy seriously:

  • All file uploads are processed securely using HTTPS encryption
  • Files are automatically deleted from our servers after processing
  • We don't store, share, or access your images
  • No personal information is required to use our service
Why is my converted image blurry or low quality? +

Image quality can be affected by several factors:

  • Upscaling: Converting small images to larger sizes will reduce quality
  • Compression: Adjust the quality slider for JPEG outputs
  • Source quality: The original image quality affects the final result
  • Format choice: PNG preserves quality better than JPEG for graphics with text

For best results, start with high-resolution source images and choose appropriate output formats.

Can I convert multiple files at once? +

Currently, ConvertICO processes one file at a time to ensure optimal quality and speed. However, the conversion process is very fast, typically completing within seconds.

Batch conversion is on our roadmap for future updates. Check our changelog for the latest features!

The conversion failed. What should I do? +

If your conversion fails, try these troubleshooting steps:

  • Check that your file is under the 10MB size limit
  • Ensure your file is in a supported format
  • Try refreshing the page and uploading again
  • Clear your browser cache and cookies
  • Try using a different browser

If the problem persists, please contact us with details about the file you're trying to convert.

Is ConvertICO free to use? +

Yes! ConvertICO is completely free to use. There are no hidden fees, subscriptions, or limitations on the number of conversions.

We support the service through minimal, non-intrusive advertising. If you find ConvertICO helpful, consider sharing it with others!

How can I create a favicon for my website? +

Creating a favicon is easy with ConvertICO:

  • Upload your logo or desired image (square images work best)
  • Select ICO as the output format
  • Choose 16x16, 32x32, and 48x48 sizes for maximum compatibility
  • Download the converted ICO file
  • Upload it to your website's root directory as "favicon.ico"

Most browsers will automatically detect and display your favicon.

Can I suggest new features or report bugs? +

Absolutely! We love hearing from our users. You can:

  • Submit feedback through our feedback page
  • Send us an email via our contact page
  • Follow us on social media for updates and discussions

Your suggestions help us improve ConvertICO for everyone!

Still have questions?

Can't find what you're looking for? We're here to help!

Contact Us